Synthetix Cloud v2.3C

Bug Fixes

• Knowledge Views: Internal articles are now correctly returned and displayed in Knowledge views.

• Announcements Filters: Fixed an issue where announcements were not appearing when switching between filter options.

• CSV Export Accuracy: Corrected data in CSV downloads for:

  • External Top Articles

  • Categories

  • Article History

  • Internal Knowledge Article History

• Live Chat CSV Cleaning: Removed unnecessary user_id fields from live chat activity CSV exports.

Enhancements

• Date Format Standardisation: Internal Knowledge Metrics now use dd-mm-yyyy date format.

• Clearer Permissions: Permission names have been revised to improve clarity and usability.

• Desktop Notifications: Notifications now display consistently when enabled.

Additional Fixes

• Notepad Visibility: Fixed an issue where the notepad was not displaying.

• Internal Messaging: Resolved an issue where the internal messaging send button was not working.