Synthetix Cloud / Major
- Synthetix Cloud v4.0.0
General ImprovementsProduct-Wide Redesign: A broad visual refresh has been applied across the platform, alongside numerous performance and quality-of-life improvements. These changes are focused on ma...
Monday, 24 October 2022
- Synthetix Cloud v3.0.0
Knowledge Base – Major RedesignComplete Knowledge Redesign: The Knowledge module has been fully redesigned for improved usability and performance.Internal Knowledge Redesign: Updated UI and structure ...
Wednesday, 12 August 2020
- Synthetix Cloud v2.0A,B,C
Enhanced CollaborationGroup Chats: Contact Agents can now invite other agents into live conversations for faster internal collaboration.Internal Messaging: Agents can message each other directly withi...
Friday, 3 November 2017
