Synthetix Cloud / Major

1. Synthetix Cloud v5.0.0

   Widget Management You can now manage your SynthetixJS web widgets from a dedicated Admin section. This means you can:Change what appears on the home screenControl how Chat and the Bot are presentedAdj...

   Monday, 26 January 2026

2. Synthetix Cloud v4.0.0

   General ImprovementsProduct-Wide Redesign: A broad visual refresh has been applied across the platform, alongside numerous performance and quality-of-life improvements. These changes are focused on ma...

   Monday, 24 October 2022

3. Synthetix Cloud v3.0.0

   Knowledge Base – Major RedesignComplete Knowledge Redesign: The Knowledge module has been fully redesigned for improved usability and performance.Internal Knowledge Redesign: Updated UI and structure ...

   Wednesday, 12 August 2020

4. Synthetix Cloud v2.0A,B,C

   Enhanced CollaborationGroup Chats: Contact Agents can now invite other agents into live conversations for faster internal collaboration.Internal Messaging: Agents can message each other directly withi...

   Friday, 3 November 2017