Synthetix Cloud v4.1.4

Live Chat

  • Keypress Status Logic Update:
    Updated the keypress status detection logic to improve accuracy and consistency of typing indicators.

Knowledge

  • Article Hits Report Restored:
    Reinstated the Knowledge Main Articles Hit Report within:

    • Overlay

    • Profile

    • Statistics

  • Knowledge Article Favourites Validation:
    Improved question type validation for Knowledge Article favourites to prevent invalid data from being stored.

Queue Management

  • Queue Sorting Removed:
    Removed ascending/descending sort controls from the queue view to simplify behaviour and ensure consistent ordering.