Synthetix Cloud v4.4.0

User Experience

  • Additional UX/UI Improvements:
    Continued visual and usability enhancements across the platform for a smoother, more consistent user experience.

  • Profile Redesign:
    The Profile area has been redesigned to provide a cleaner layout and improved navigation.

Team & Statistics

  • Average Interactions Display Fix:
    Resolved an issue where the average interactions value in Team Stats was displaying incorrectly.

  • Team Statistics Sorting Fix:
    Corrected problems with sorting behaviour in Team Statistics to ensure accurate ordering of data.

Metrics

  • Live Chat Application Dropdown Improvements:
    Improved the behaviour and reliability of the application selector dropdown within Live Chat Metrics.

Live Chat History

  • Email Transcript Status Tracking:
    You can now view email transcript delivery and open status within completed chats, providing better visibility of customer communications.