Synthetix Cloud v4.7.4
Platform Enhancements
New “Add-Ons” Section
The Integrations area has been redesigned and renamed to Add-Ons, making it easier to discover and manage additional features. The new layout offers a cleaner, more intuitive experience.
Synthetix Copilot
AI-Assisted Agent Support
Introducing Synthetix Copilot, now integrated directly into the platform. It helps agents:Generate suggested replies
Refine messages before sending
Improve response speed and quality
