SynthetixJS v1.0.2

Improvements to support future widget customisation

We’ve made a series of internal platform improvements to prepare for an upcoming feature that will allow customers to customise the SynthetixJS widget directly from the Synthetix Cloud platform.

These updates include:

  • Improved background handling of live chat and automated conversations

  • More reliable and controllable live chat behaviour

  • Enhanced navigation within help and knowledge content

  • Stronger internal controls to support future visual and behavioural configuration options

These are foundational changes and do not change current widget behaviour, but they lay the groundwork for a more flexible and powerful customisation experience coming soon.